Why it was needed
The existing access-control application was difficult to use and did not support practical self-service at each location.
Lets location managers assign cards, set door access, and deactivate users at their own location.
The existing access-control application was difficult to use and did not support practical self-service at each location.
It was replaced with a simpler system that separates administrator and location-manager roles. Location managers can now decide who receives access, add people, issue badges, assign doors and schedules, change permissions, and deactivate access themselves.
Self-service cannot mean unrestricted access. Each manager can change access only for their assigned location, while administrators retain broader control. Every person, badge, door assignment, schedule, and deactivation must reach the physical access system accurately and remain traceable.
Location managers now make and carry out routine access decisions themselves.
Tell us what you want to improve. The initial conversation is free; consulting and development are $85/hour.
Talk it through ↗